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Citizen attention

General

People arriving in Galicia from an area with a high epidemiological incidence will have to provide their contact details to Health

CLICK HERE TO SEE THE LIST UPDATED COUNTRIES AND REGIONS

All travelers who arrive in Galicia, after staying within the 14-day period prior to their arrival in territories that have an epidemiological incidence 3.5 times higher than that of Galicia, must communicate their contact details to the health authorities, regardless of whether they are residents of our community or not. 

In this way, Health seeks to achieve an earlier diagnosis of any infection with the virus to protect the health of citizens.

Travelers will have 24 hours from their arrival in Galicia to communicate their contact details, a procedure that each traveler will have to carry out.

The Ministry of Health published this morning in the DOG the list of countries and Autonomous Communities that require this obligation. The list will be updated fortnightly, depending on the epidemiological evolution.

Currently, the list includes the Autonomous Communities of Madrid, Aragon, Catalonia, Navarre and the Basque Country. It also includes all countries on the African continent, most countries on the American continent, a large number of Asian countries and some European countries. 

Ways to provide the information

To provide information, travelers can fill out the form that will be available on the website. https://www.sergas.es/A-nosa-organizacion/Benvida-viaxeirxs or provide the data by calling 881 00 20 21. 

All travelers will be provided with a contact person in case they have any type of symptomatology. They will also be provided with health information and recommendations, and any monitoring, recognition and control measures deemed necessary may be adopted. 

It is important to note that the care that is considered necessary by the professionals of the Galician Health Service will not be at any cost to the people who need it.

Tourist accommodation establishments will be obliged to inform their clients of this measure; as well as those responsible for travel agencies, tour operators, air or sea transport companies and other similar agents at the beginning of the ticket sales process. They will also have to do this to companies that travel their workers for work reasons.